Case Studies

Boy painting

Case Study 1

  • Waterloo Arts is a creative hub in Cleveland’s Collinwood neighborhood, known for connecting artists with the community through exhibitions, programs, and their flagship Waterloo Arts Festival. But behind the scenes, things were challenging. Donor and event information lived in scattered spreadsheets, disconnected platforms, and even staff members’ heads. Festival applications came through email, DMs, and phone calls, and each year the team felt like it was starting from scratch—spending more time tracking down details than organizing the event. That’s when they called Giving Insight.

Case Study 2

  • Motogo teaches kids how to solve problems with their hands—and they needed help solving some internal ones, too. Their gift entry and acknowledgment processes were inconsistent, their reports were hard to trust, and their data didn’t reflect the growth they knew was possible. Their signature event, Bringin’ Back Shop Class, was a success on the surface but left the team scrambling behind the scenes. And with no clear annual giving process, opportunities were being left on the table. Giving Insight was there to help.

Case Study 3

  • Birthing Beautiful Communities (BBC) is a powerful force for maternal and infant health equity, serving Black mothers and families across Northeast Ohio. But behind their growing impact, they were struggling with donor data that was hard to access, inconsistent, and incomplete. Reporting was unreliable, coding lacked structure, and a gap in fundraising staffing threatened continuity. BBC needed a system that reflected their mission—and a process that would survive transitions. A call to Giving Insight changed everything.

  • “Staci was a true professional throughout her 5½ months of service. She had to navigate a challenging atmosphere ably and juggled many requests from a variety of staff and fulfilled them timely, accurately and, when explanations were needed, very thoughtfully. She has a thorough and commanding knowledge of Raiser's Edge and did a good job of training staff when needed. She was a real asset to our organization at a time of real need.”

  • “Staci is not only extremely knowledgeable but she is a delight to work with. She was able to help us utilize our donor database to fit our organization's specific needs. She was very helpful and a pleasure to work with!”

  • “Staci at Giving Insight takes the time to thoroughly train staff members and answer any questions they have. Giving Insight instilled confidence in employees.”

  • “I would highly recommend Staci for any RE project, she is professional and knowledgeable and takes the time to work with everyone until they understand. She is awesome and a joy to work with. She is a breath of fresh air! She takes the time to complete the job correctly and accurately. I have nothing but the highest regard for her and her work!”

  • “Working with Staci has been fantastic. She has a mind for critical thinking and is always great at helping to work through any type of situation that may arise. Staci is not only extremely knowledgeable in programs but is also very skilled at helping others learn processes and programs as well.”

  • “Staci showed the ability to both manage/organize a difficult group of users and get her hands dirty and get the work done. She was patient when she needed to be and put the pedal down when work had to get done. You will not be let down if you hire Staci to help your organization!”

  • “Giving Insight was fantastic!”

  • “Staci did a fabulous job and has been a tremendous help to our department. She has an excellent understanding of Raiser's Edge from the viewpoint of a fund raiser. She understands the importance of utilizing the software to increase fundraising results. Staci effectively answered questions and presented material in an easy-to-understand manner.”

  • “​​Staci Lowell and Giving Insight have been game-changers for our fundraising efforts. Their strategic approach, creative solutions, and deep understanding of donor engagement have significantly increased our impact. Staci’s expertise, dedication, and passion make her an invaluable partner. We are incredibly grateful for her guidance and highly recommend her services!”

    Lisa Bachman, Executive Director at Alabama Holocaust Education Center

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